To tap into the expanding Middle East market, understanding the usage of social media in the Middle East is vital. If your business is well-established, you can build brand loyalty, address customer issues directly and earn more customers by building brand repute. For those who are starting out their business, social media acts as a great platform for building your business. Visuals like videos and images are more effective to overcome the barrier of language in the Middle East – though English is widely spoken, it is the Arabic language that takes precedence over English.
Social media usage
A high percentage of social media users in the Middle East are tech-savvy, young and proficient in English. Understandably, English is slightly more widely used compared to Arabic language. Also, over 60 percent of the users are males. Topmost topics are movies, music, community issues and sports. So if you’ve got any products related to these topics, don’t miss the opportunity to promote them. It is a great tool to use especially on a budget, just know who to target and create a plan to do so, and you will have no problems.
According to University of Oregon’s journalism professor, Damien Radcliffe, there are 80 million Facebook or FB users. Though Egypt has the most number of FB users at 27 million but it is UAE that has the most active users, according to his 2015 report on social media usage in the Middle East. Also, FB video viewing in the region is much higher compared to others around the world except for the United States. Google data indicates that the viewing time of YouTube videos by Middle Easterners seem to be growing annually. Twitter’s Periscope, which was just introduced in early 2015 for live video streaming, is already a hit in Turkey – it has the most number of users after the US.
When it comes to messaging services, Twitter users are very active in nations like Libya and Jordan though Saudi Arabia and UAE have a higher percentage of users. Also, around 45 percent of Middle East Twitter users fall into the 18 -24 age group. WhatsApp is the primary social media network in Qatar, Lebanon and Saudi Arabia, according to Qatar’s Northwestern University. It is popular as a platform for e-commerce business, discussion of everyday topics like cooking and more.
Instagram, which is a photo-sharing platform that is owned by Facebook, has an estimate of 25 million users with Saudi Arabia leading the way at 10.7 million users according to Radcliffe’s report. TNS’ 2015 study indicates that WhatsApp is the preferred channel for 41 percent of social media users in twenty Middle East countries. Looking into the usage of social media in the Middle East helps you to decide on the best channels for promoting your business effectively based on demographics, product features and other aspects.
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